During the live roll-out you will begin the processing of expanding the usage of CIMcloud beyond your Core Team. This stage is when you begin the cycle of promoting, onboarding and training your customers and employees on the CIMcloud platform. As you receive feedback and make adjustments, you will continue to focus on growing usage and adoption of the platform.
Train and onboard your customer service representatives and employees critical in helping you and your organization make Customer Interaction Management a reality.
LEARN MORE
Begin a phased roll-out with an initial group of customers as you work towards promoting and expanding adoption of the CIMcloud platform across your broader customer base.
LEARN MORE