Success with CIMcloud Implementation


CIM Professional Services Overview

CIM Professional Services are available from CIMcloud Implementation Partners. These companies or individuals provide the option to help CIMcloud customers get live and thrive on the CIMcloud platform. These partners include the CIM Professional Services Group and other Third-Party Implementation Partners.

CIM Professional Services

The CIM Professional Services Group is a team of full-time, US-based, English-speaking experts, including Client Partners, Project Managers and Coordinators, Consultants, Solution Architects, Software Developers, Designers, and ERP-Integration Specialists, that are available to help you design, implement, customize, support, and upgrade your CIMcloud platform. 

All CIMcloud Professional Services are billed hourly and the CIMcloud Professional Services team offers everything from fully planned and managed platform replacement projects to on-demand help with the smallest upgrades. Typical services include:

  • CIM Strategy & Roadmap Development
  • Program-Level Consulting
  • Project Planning & Management
  • Project-Level Consulting
  • Custom Modifications & Support
  • Digital Marketing
  • User Training & Adoption Coaching

Third-Party Implementation Partners

In addition to the CIM Professional Services Group, there is a network of individuals and organizations that have experience with the CIMcloud platform. Whether they specialize in a particular area or offer broader expertise, you have the option of working directly with these partners to achieve your overall Customer Interaction Management goals.